Frequently Asked Questions

Get clear answers about our web design, development and website support services.

General questions:

Find answers to common questions about our web design, development, and website support services — from how we build and launch your site to how we keep it secure, fast, and up to date.

Every project is different, and costs depend on the number of pages, features and level of customization you need. Simple brochure sites are less expensive, while larger sites with custom integrations or e‑commerce require more time and resources. As a rough guide, small business sites typically start around $1200. We offer packages that fit a range of budgets.

We follow a streamlined process that begins with discovery and planning, moves through design and development, and ends with testing and launch. Most of our projects take 2–4 weeks from start to finish for a standard marketing site. Larger or more complex projects may take longer, but we always provide a detailed schedule at the outset and keep you informed along the way.

Our website support packages are designed to keep your site secure, fast and up‑to‑date. They typically include:

  • Updates and improvements – we take care of plugin updates, bug fixes and small design tweaks so your site stays current.

  • Performance and security monitoring – we monitor uptime, scan for malware and apply security patches to protect your investment.

  • Backups and disaster recovery – regular backups ensure you can quickly recover if something goes wrong.

  • Technical assistance – our support team is available to answer questions, make content changes or troubleshoot issues. Most updates are completed within 24–48 hours

If you already have copy and photos, we will work with your materials. If not, our team can help create professional, search‑engine‑friendly content and select or produce photos that fit your brand.  Great content is critical for a successful website, so we’ll guide you through the process.

Absolutely. All of our designs are responsive, meaning they adapt seamlessly to phones, tablets and desktops. We also build with search engines in mind: clean code, fast load times, proper heading structure and metadata help search engines index your site and improve visibility. For clients who want to go further, we offer dedicated SEO and local search packages.

Yes. Whether your current site feels outdated, isn’t performing well or no longer reflects your brand, we can redesign it to modern standards. A redesign can improve aesthetics, user experience, security and conversion rates without losing your existing content or traffic.

We love working with South Florida businesses, but geography isn’t a limitation. We successfully serve clients throughout the United States and abroad via video calls, email and project management tools. Clear communication and a proven process mean location does not impact our ability to deliver a great website.

We primarily work with WordPress and Shopify, which provide robust functionality, flexibility and ease of use. For custom web applications or special requirements we use modern frameworks such as Laravel, Nuxt and Next.js. We’ll recommend the best platform based on your project goals and technical needs.

Yes. Our websites use content management systems (CMS) that allow you to add or edit pages, blog posts and images without technical knowledge. We provide training and documentation so you feel comfortable making updates yourself. If you prefer a hands‑off approach, our support plans can handle updates for you.

You do. Once the project is finished and paid for, all rights to the website files and content are transferred to you. We’re here to support you, but your site remains your property.

The first step is a free consultation where we discuss your goals, target audience and desired features. We then provide a proposal outlining scope, timeline and investment. After approval, we schedule a project kickoff meeting and begin the discovery phase. Throughout the project you’ll have opportunities to review progress and provide feedback. When the site is ready, we launch it, test it thoroughly and provide training.

Yes. We build online stores using Shopify or WooCommerce (WordPress) with secure payment processing, inventory management and shipping integrations. We also offer custom development for more advanced e‑commerce needs.

We don’t provide hosting directly, but we can recommend reliable hosting providers based on your project’s needs and handle the full setup process for you. If you already have hosting, we’ll configure and deploy your website on your server. We can also assist with domain registration, DNS setup, and linking your domain to your new website.

Feel free to contact us by email or phone. We’re happy to answer any questions you have about web design, development or support and to help you determine the best approach for your business. Contact Us